Last Updated October, 2020
WHAT INFORMATION WE COLLECT & HOW WE COLLECT IT
Information you provide to Us. We collect non-public information that may identify, relate to, describe, be associated with, or be reasonably capable of being associated with a particular individual or household, otherwise known as “Personal Information,” that you submit to us voluntarily through our Websites, the Services, and through your online and offline communications with us, which may include: your name, email address, mailing address, phone number, credit card information, driver’s license number, passport number, social security number when you use our Websites and Services. This information may be collected when you register on any of our Websites, place an order, subscribe to a newsletter, respond to a survey, fill out a form, use Live Chat, open a Support Ticket, enter information on our Websites, or utilize the Services.
When you use our Websites and/or the Services, you may be asked to provide additional information, including your birthdate, photo identification information, a description of personal property related to your use of the Services, and a signed Declaration of Ownership of such property. If you wish to use an automated clearinghouse (ACH) service to receive or make payments, we collect your bank account number and routing information from you through an electronic form on the Websites or by mail, if you send us a voided check.
Information You Disclose Publicly. If you volunteer information or create a public profile in the course of your participation in our community features such as our blog or other forms of public communication and interaction (“Website Forums”), or submit comments, photographs, text, or other content to us (“User Generated Content”), it may be published online or offline (including on-air, on a CD or DVD, through wireless distribution and transmission of soft copies, or any other media or format currently existing or hereafter developed), and we may publish your name, voice, likeness, and other Personal Information in connection with publishing the content or a portion of the content, and we may use the content and any excerpt from the content in connection with advertising, marketing, publicity, and promotional activities. Please be aware that when you share Personal Information in a public Website Forum, we cannot ensure the security of that information, and it will be publicly available and you may receive unsolicited messages from other parties. Please exercise caution when disclosing Personal Information through the Website Forums. Your use of any Website Forum and submission of any User Generated Content is subject to our Terms and Conditions. Please note that the terms in this paragraph governing User Generated Content may not apply to information provided to us under a separate agreement, such as a Repurchase Agreement or offline contract entered into by you and LAC (“Contract”). To the extent that any of the terms set forth herein conflict with the terms of any Contract, the terms of such Contract shall govern.
Information Provided by Third Parties. We may also get information about you from third parties, for example, from companies that collect data and customer lists.
- Remember and process your orders and use of our services.
- Understand and save user preferences for future visits.
- Compile aggregate data about site traffic and site interactions in order to offer better experiences on our Websites and to develop tools in the future.
A pixel is a line of code that is used on the Websites to attribute online activities to a device or browser. The use of a pixel allows us to record, for example, that a device or browser has visited a particular page on our Websites.
Web beacons are small graphic images or other web programming code, also known as “1×1 GIFs” or “clear GIFs”. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the Websites, to monitor how users navigate the Websites, to count how many e-mails that were sent were actually opened or to count how many particular articles or links were actually viewed.
This information may be collected when you are signed in to the Services and may be enhanced by us with Personal Information that we have previously collected from you.
HOW WE USE INFORMATION WE COLLECT
We only use payment and identity verification information that you provide to us (such as credit card numbers, bank account numbers, and driver’s license numbers) as necessary for completing the transaction and for performing the services for which it is expressly provided. We generally use other information we collect from or about you:
- To personalize your experience and to allow us to deliver the type of content and product offerings that we believe are likely to be of most interest to you.
- To improve our Website, services, and security in order to better serve you.
- To respond to your comments, questions, and customer service requests.
- To communicate with you about and enable you to participate in contests, sweepstakes, promotions, rewards, upcoming events, and other news about products and services offered by LAC, our affiliates, and our selected partners.
- To process your transactions.
- To request ratings and reviews of services or products.
- To follow up with you after previous correspondence (live chat, email, or phone inquiries).
- To link or combine it with other information we receive from third parties, to help understand your needs and provide you with better service.
- To prevent potentially prohibited or illegal activities.
- or marketing and advertising purposes.
- For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.
HOW WE SHARE AND DISCLOSE YOUR PERSONAL INFORMATION
Except as otherwise disclosed at the time you provide your information, the following outlines the ways in which your information may be shared with others:
With Your Consent. With your consent, we may share your Personal Information with our affiliates, joint ventures, and other business partners. For example, the Websites may offer access to relevant services if you agree to have your information shared with third parties so they can contact you about related products and services.
Authorized Third Parties Providing Services on our Behalf. We may use third party service providers to assist us in processing your information and/or to support our services and/or the Websites, such as customer support services, clearing and processing credit card payments, e-mail and text message deployment services, data hosting services, data processing services, business analytics services, marketing services, and to provide certain products or services that you have requested. These authorized third parties shall be permitted to collect and process your personal information for the purpose of performing their contracted function(s) and for no other purpose.
Sweepstakes, Contests, and Promotions. We may offer sweepstakes, contests, and other promotions through the Websites that may require registration. If you choose to enter a sweepstakes, contest, or other promotion, subject to the terms and conditions of such promotion, your Personal Information may be disclosed to third parties who help design administer and implement such promotion, including, without limitation, in connection with winner selection, prize fulfillment, and aggregated analysts and as required by law, such as on a winners list. Also, by entering a promotion, you are agreeing to the official rules that govern that promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the promotion to use your name, voice, and/or likeness in advertising or marketing associated with the promotion. All terms applicable to the particular promotion will be made available to you at the time you enter the promotion.
Administrative and Legal Reasons. We may transfer and disclose your information, including Personal Information and Anonymous Information (which is data and information that is not reasonably linked to a particular person, computer, or device), to third parties: (i) in the event we are required to respond to subpoenas or other legal process or if in our good-faith opinion such disclosure is required by law; (ii) at the request of governmental authorities conducting an investigation; (iii) to protect and/or defend the Websites’ Terms and Conditions or other policies applicable to the Websites; or (iv) to protect the personal safety, rights, property, or security of LAC or any individual. We may also use IP address or other device identifiers to identify users and may do so in cooperation with copyright owners, internet service providers, wireless service providers, or law enforcement agencies in our discretion. To the extent permitted or required by law, such disclosures may be carried out without notice to you.
Other LAC Businesses. We may share your Personal Information with our affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other financial or non-financial companies under common control), so we can provide you with information about products and services that might be of interest to you.
Business Transfers. We may buy or sell a company, some of a company’s assets, a Website or Websites, or several of the companies in our corporate family may merge with one another, be otherwise reorganized, or be acquired by another company. If we negotiate and/or complete such a corporate transaction, we may share or transfer some or all of your information and we reserve the right to disclose and transfer your information, including Personal Information, in connection with such corporate transactions and other corporate changes.
We will only retain your Personal Information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements.
HOW TO OPT-OUT OF COOKIES, PROMOTIONAL EMAILS, TEXT MESSAGES
Emails. You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations. You may also send requests about your contact preferences and changes to your information including requests to opt-out of sharing your Personal Information with third parties by emailing firstname.lastname@example.org.
Text Messages. If you have provided us with your prior express written consent to receive marketing telephone calls and text messages made using an automatic telephone dialing system (auto-dialer) and/or an artificial or prerecorded voice, you may opt out at any time. If you do not wish to receive marketing telephone calls and/or text messages, including calls or texts made using an auto-dialer or an artificial or prerecorded voice, you may opt-out by emailing email@example.com. You may also opt out of such marketing calls and texts by texting STOP in response to a marketing text from us. Following your STOP text message, you will receive one additional confirmation text message stating that you’ve opted out of marketing calls and texts.
CHOICES REGARDING YOUR PERSONAL INFORMATION
Limit Information Sharing. If you are a customer of LAC, you have the right to limit how we share some of your Personal Information. In certain circumstances and upon request, you can opt-out of LAC sharing your Personal Information:
To opt-out of the above information sharing, please call us at 720.230.0820. If you opt-out of this type of sharing, your choices will apply to everyone associated with your account.
Also, please note that if you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Accessing, Correcting, and Deleting Your Information. You may change certain of the Personal Information in your customer account (if any) by logging in to your account and editing it, provided that it remains accurate, complete, and up to date. Additionally, you are entitled to know what Personal Information we hold about you and to have any inaccuracies in your Personal Information corrected. For these purposes, please contact us at firstname.lastname@example.org. Please allow 30 days for a response.
You may also request that LAC delete or destroy your Personal Information. We will delete or destroy any Personal Information that we have collected about you, provided there is no ongoing transaction or other legal or regulatory compliance obligation mandating otherwise. For these purposes, please contact us at email@example.com. Please allow 30 days for a response.
LINKS AND THIRD-PARTY WEBSITES
We may include or offer third-party products or services on our Websites or link to third-party websites. We do not control those third-party sites and are not responsible for the technology, content, privacy policies, or practices in connection with those sites. You should carefully review the privacy policies that apply to any third-party sites you access from our Websites.
HOW WE PROTECT YOUR INFORMATION
We have implemented reasonable organizational, technical, physical, and administrative steps designed to protect Personal Information against loss, misuse, unauthorized access, or disclosure. Despite our efforts, no method of transmission of information over the internet or storage of information is guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee its security and shall not be liable for any breach of security in regards to your information. FOR THE AVOIDANCE OF DOUBT, EXCEPT AS REQUIRED BY APPLICABLE LAW OR THE PCI STANDARDS, WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ENSURING, GUARANTEEING, OR OTHERWISE OFFERING ANY DEFINITIVE PROMISE OF SECURITY IN CONNECTION WITH YOUR PERSONAL INFORMATION.
CHILDREN’S PRIVACY (CHILDREN’S ONLINE PRIVACY PROTECTION ACT)
Neither our Services nor Websites are developed for or directed at children under the age of 13. We do not knowingly collect information from children under the age of 13. If you believe a child has provided us with Personal Information and you would like to have the information removed, please contact us at at firstname.lastname@example.org or by calling 1.866.499.2363.
Luxury Asset Capital LLC
4100 E Mississippi Ave, Suite 1850
Glendale, CO 80246
YOUR CALIFORNIA PRIVACY RIGHTS
California’s Shine the Light law. California residents with an established business relationship with us can request information once a year about sharing their personal information with third parties for the third parties’ direct marketing purposes. If you would like to request more information under the California Shine the Light law, and if you are a California resident, you can contact us at email@example.com or by calling 1.866.499.2363.
Do Not Track. California law requires us to disclose how we respond to browser “Do Not Track” signals or other similar choice mechanisms relating to online behavioral tracking. We have not yet developed a response to browser “Do Not Track” signals, and do not change any of our data collection practices when we receive such signals. We will continue to evaluate potential responses to “Do Not Track” signals in light of industry developments or legal changes.
NOTE TO INTERNATIONAL USERS